Responsible gaming is an important part of the customer service policy of online casino.
The principles of Responsible Gaming and what it does
‘Responsible Gaming’ is an association that works to create an optimal gaming environment based on the expertise of specialists. Formally, this organization functions in the following directions:
Dealing with disputes between players and betting companies;
Providing legal advice in disputes with BC;
Work with players who have suffered psychological damage in difficult situations with betting companies;
Helping to choose a BC with ideal playing conditions for individual players;
Providing information in the field of betting market research.
In other words, ‘Responsible Game’ works with every client who needs help in arbitrage situations with bookmaker companies, or information about the work of modern BC. It is also important to work with clients who have psychological problems in the course of the game none of the independent organizations that have a profile in the betting business has provided such services before. The association has a hotline phone number and its own website with the help of these tools, bettors can get detailed information about the provision of services, terms of their provision, as well as understand the functionality of the organization.
What is the complex of responsible gaming in BC?
In addition to the association, betting companies are independently moving to launch responsible gambling services. Here, the essence of the proposal is completely different from the principles of the organization discussed above. Bookmakers care about their users and offer them to set their own limits in betting so that the betting procedure on a permanent basis does not become a burden and a problem for players.
This is how BCs fight against tampering on the basis of self-exclusion service. Clients of bookmakers can set themselves a period of refusal to play from a week minimum. This exclusion can be activated by specifying a phone number and confirming it via SMS-code. For this time, players are banned from making deposits, withdrawals, betting and other BC options. To completely switch off from the game, bettors can delete betting companies applications for a while and remove all alerts.
Preventing gambling addiction
Among the majority of people for whom gambling is just a fun way to pass the time, there is a small percentage of players who suffer from gambling addiction. Recent studies have shown that only a small percentage of adults face a problem such as gambling addiction. Always remember that:
gambling is based on the law of probability, so there are no ‘formulas’ or ‘systems’ that guarantee a win;
the desire to gamble must come solely from you;
gambling is fun, not a way to get rich quick or pay off debts;
regularly monitor how much money you spend on the game;
you must always know the rules of the game in order to gamble.
It s hard to define the line that separates healthy gambling from a painful addiction.
Conclusion
‘Responsible Gaming‘ is a special association that deals with the problems of BC customers’ ludomania. This organization provides players with the opportunity to get information about modern bookmakers on the world market, to understand the arbitration situation that has arisen, as well as to receive legal and psychological assistance in case of difficult situations. Bookmaker companies also have a part of internal policy called ‘Responsible Gaming’. It is based on the option of self-exclusion of a player when he exceeds certain monetary limits set in the established time limits. So far only two companies have such a service, but in the near future it is possible that most bookmakers will switch to Responsible Gambling!